Frequently asked questions

EXITLY is an Egyptian platform for one specific transaction: transferring a property contract that is still under a payment plan with a developer, from an owner who wants to exit to a buyer who wants to take it over.

It is not a general real-estate marketplace. We only handle resale of units where a contract already exists and a plan is still running.

As a buyer, no. You browse every published opportunity freely, and when one interests you, you leave your details and our team calls you. There is nothing to create and nothing to sign in to.

As an owner exiting a unit, yes — and it takes about a minute. You register your name, mobile number and a password, and that account is how you follow your unit afterwards: where it stands, whether we need anything from you, and how many buyers have registered interest.

The account exists so you can come back. Nothing else about the service is hidden behind it.

Yes. Once you have registered, everything you enter is saved as you go, and you can stop at any point and continue later from your account — from another device if you prefer.

You are asked for the essentials first (unit type, project name, what you have paid so far). Details, payments and documents can all follow.

EXITLY operates in Egypt, and every figure on the site is in Egyptian pounds.

The site is available in Arabic and English, and both are complete — neither is a partial translation of the other.

The owner recovers exactly the amount they have already paid to the developer, once EXITLY has verified that amount. Nothing is added on top.

That verified amount is what appears as the paid-in-cash-so-far figure. The buyer pays it to the owner and then continues the remaining payment plan with the developer directly.

No. Recovering only the verified amount paid, with no overprice, is a condition of listing with EXITLY, and every owner confirms it explicitly when they submit their unit.

That confirmation is recorded with the submission.

The current market price is set by authorised EXITLY staff during the review, before the unit is published.

A value stated by the owner is never published as the market price. It can inform the conversation, but the figure that goes live is the one our team records.

Market gain is the current market price minus the contract value, and the contract value is the verified amount paid plus the amount remaining with the developer.

The EXITLY fee is not subtracted from it. The two are separate figures and are always shown separately, so you can read each one for what it is.

Developer transfer or assignment fees are set by the developer and are not included in any figure shown on the site.

The buyer pays 1% of the contract value. The seller pays nothing at all — no listing fee, no success fee, no commission.

Only on a completed contract transfer. It is not due when you express interest, not when you are introduced to the other side, and not while the transfer is in progress.

If a transfer does not complete, no fee is owed by anyone.

No. The four required documents are used for review only. They are stored privately, they never become listing images, and they never appear on a public page.

No. A public opportunity describes the unit and its economics — project, developer, area, unit details, delivery and the figures. It carries no seller identity of any kind.

Buyer details are handled the same way: your number is used by our team to call you about the unit, and it is not published or passed on.

Our team reviews your details and your four documents, then calls you on the number you gave us to confirm the amount you have paid and the amount remaining with the developer.

Once the figures are verified and a market price has been set, the unit is either approved and published — without your name or contact details — or we come back to you with what is missing.

No unit is ever published automatically. Every one of them is approved by a person.

No — you type the project name as you know it. There is no dropdown to hunt through and no requirement that the project already exists in our records.

Our team matches what you wrote to the official project data during review, and will confirm it with you if anything is ambiguous.

Not at all — it is common, and the form asks about it directly. You answer yes or no; if yes, you add each extra payment and, if you know it, the year it is due.

We do not ask you to count instalments or calculate anything. What matters is the amount remaining with the developer, the instalment amount, and how often it is paid.

Yes. Every unit, every registered owner and every enquiry receives a permanent 7-digit reference — for example 0000127 — which never changes and is never reissued to anything else.

Quote it to our team and they can find your record immediately. It is a reference number, not a password: knowing it gives nobody access to your account or your documents.

Our team calls you about that specific unit and shares the payment plan, the remaining obligation with the developer and the documentation position.

If you decide to proceed, we support the contract transfer with the developer through to completion.

No. There is no reservation on EXITLY. Interest is an introduction, not a hold.

An opportunity stays available to everyone until EXITLY marks it sold.

Any valid resale type: apartments, villas, townhouses, twin houses, penthouses, chalets and coastal units, as well as commercial, administrative and medical units such as shops, offices and clinics.

The unit type is never a reason for refusal on its own.

The unit is still considered. Instalments that are past their due date are never an automatic refusal.

Our team looks at each case on its own and discusses the position with you before deciding.

Yes. An owner can withdraw at any point before the transfer completes, and we remove the unit from active publication.